Below you will see your individual scores on each of the six disciplines of servant-minded leadership. You then will find an expanded description of each of the six disciplines and the 18 descriptor followed by reflection questions and action steps that can be considered to seek improvement in your servant leadership performance
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Servant leadership requires a different view of others. People are to be valued and developed not used for the purposes of the leader. As a leader I accept the fact that people have present value not just future potential. People seem to have an innate ability to know whether or not they are being valued. Whether or not they are trusted. As a servant leader we accept a person’s value up front. We give them the gift of trust without requiring that they earn it first. As you work with people in organizations you will serve them if you display the qualities of Valuing People.
Put others before yourself. Focus on their needs and how you can best meet them.Believe & Trust in people
Give them your trust. Believe that they can do the job. Envision their potential. Look beyond the immediate externals to find the true value of another.Listen receptively
When we truly listen to another we will hear them if we listen non-judgmentally. We listen to learn … to understand. We listen because we know that it is one of the best ways to show that we value another.
As servants we view the performance of others differently. Part of my responsibility is to help people to grow towards their potential as servants and leaders. Therefore, I am looking to create a dynamic learning environment that encourages growth and development. As I interact with others I am conscious of what our team is learning together. The mistakes of others are considered as opportunities to learn. We know that people have both present value and future potential. As leaders, we are part of helping them to realize that potential. As you work with people within organizations you will serve them if you display the qualities of Developing People.
Offer people opportunities for new learning. Provide an atmosphere where mistakes can lead to new insights. Join them in learning.Model appropriate behavior
Don’t just tell others what to do. Model it for them and do it with them. We help people to develop by working alongside them so that they are able to learn from us … and with us.Build up through affirmation
Encourage others … honor others … accept others … build up others. Catch others doing it right. Recognize accomplishments and celebrate creativity. Use words … let them hear you say words of encouragement. Be intentional with your affirmation.
Servant leaders have a different way of looking at how people work together. They desire to build community, a sense that we are part of a loving, caring team with a shared goal to accomplish. We resist the tendency to “just get the job done.” We are as concerned with the relationships of the people doing the job as we are in the job itself. We know that people will be more impacted by the quality of relationships than they will be by the accomplishment of tasks, therefore we will intentionally work to build a community that works together and learns to serve one other in the process. As you work with people within organizations you will serve them if you display the qualities of Building Community.
People need the time and space to be together … to share, to listen, to reflect. They need to get to know one another. Don’t encourage lone-ranger success over team accomplishment. Encourage friendships to emerge.Work collaboratively
Don’t allow the natural competitiveness between individuals to characterize the atmosphere of the group. We don’t want to “win” at the expense of the team. Work alongside your workers and other leaders to model this kind of work.Value differences
Respect and celebrate differences in ethnicity, gender, age and culture. Be aware of your own prejudices and biases. Confront them so that no individual or group feels less valued by your dealings with them.
Servant leadership requires a different view of yourself as leader. You are to be open, real, approachable and accountable to others. You are not higher than others due to your position. In fact, position speaks to responsibility not value. As you work with people within your organization you will serve them if you display the qualities of Authenticity.
Resist the tendency to protect yourself at all cost. When you make mistakes … admit them. Recognize that you are accountable to others and not just those who are over you. A servant has nothing to prove and can fully risk being open with others.Willing to Learn
Come to other people in the role of a learner. As a servant you know that you have much to learn and each person can be your teacher. You don’t always know what is needed and what to do so you are willing to listen before making suggestions. Ask a lot of questions … and sincerely show interest in the answers.Honesty & Integrity
Refuse to cut corners on the truth. When you make a promise do everything you can to fulfill it. People learn that they can trust what you say and that your actions fit your words.
A servant leader leads, for the good of those being led. Leadership is defined through a leader’s Initiative, Influence and Impact. The servant leader will not neglect to take appropriate action, in fact, leaders possess a bias for action. This initiative-taking comes not from being driven to personal ambition but by being called to serve the highest needs of others.
Leadership is future oriented. The leader looks ahead to envision what could be, and should be. Servant leaders recognize that they serve as partners with other leaders who also are looking ahead to the future. The servant leader shares their vision openly with the goal of creating a new shared vision with others.Take initiative
Leadership takes action. It doesn’t hold back in order to protect the leader from making mistakes. The servant leader moves out in order to serve others … and to serve the agreed upon mission of the group.Clarify goals
Leadership is clear on where it is going. The servant leader uses clear and open communication to point the direction that the group is committed to pursue. The leader encourages accountability to the goals set … for themselves and for others.
Every leader has power and must continually make choices as to how that power will be used. The servant leader shares the power they have with others so that they can lead, thus increasing the potential influence and impact of leadership.
The vision of a group does not belong to a single leader. A clear vision of the future shared by the entire group becomes a powerful magnet drawing together all of the resources, skills and abilities of the team. Vision comes to leaders who see, and a shared vision occurs when our individual vision aligns towards an agreed upon future.Share the power
Power is the ability to do … to act. In organizational terms it becomes the ability to make important decisions, allocate resources and moving forward to make things happen. Shared leadership empowers all people to act, for the good of the group and the mission of the organization.Share the status
Leadership is not position, status or prestige. Servant leaders resist the tendency to accept the special perks and privileges of leadership position. They know that all people need to be affirmed and recognized for their inherent value and for what they contribute to the success of the team.